Nigeria, April 24 -- The Nigerian Civil Aviation Authority (NCAA) on Thursday intervened in a dispute between Emirates Airlines and NJetours Ltd over visa cancellations and delays in refund payments to affected passengers.

The disagreement stems from complaints raised by NJetours Ltd, which said it processed visa applications through Emirates flights on behalf of passengers who were later affected by cancellations and refund delays.

A reconciliation meeting between both parties was held at the NCAA Lagos Regional Office, where officials from Emirates Airlines and NJetours Ltd were in attendance.

The Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, who presided over the meeting, urged both parties to res...