Airline refunds aggrieved passenger's fare, adds perks
Nigeria, Nov. 12 -- Governance expert Joe Abah has confirmed he received a full refund of his flight ticket from United Nigeria Airlines after a six-hour flight delay.
Mr Abah disclosed that the airline refunded his ticket within 12 hours of his request and offered him a 50 per cent discount on a future flight for four months.
In a post on X on Thursday, Mr Abah said the airline has apologised, refunded his money, and offered compensation following the disruption to his Enugu-Abuja journey.
"I can confirm that I have now received a full refund from @flyunitedng and that the refund came within 12 hours of my making the request," he wrote.
"They also offered compensation of 50 per cent off a future flight for the next four months. They ...
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