United States, June 29 -- Oracle has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment.1 Read the excerpt here. The recognition comes as utilities face rising costs, growing complexity, and higher expectations, making connected customer operations increasingly critical to improving service, reducing cost, and guiding customers to the right actions.The Oracle Utilities Customer Platform brings together customer operations and billing, metering, service, sales, engagement, program management, analytics, and AI to help utilities move beyond fragmented customer systems and serve customers through one connected operating model. The platform is designed to help...