Kbrw and Accenture Support Orange France in Modernizing Order Fulfillment and Enhancing the Customer Experience
France, Nov. 3 -- Kbrw, a specialist in supply chain flow orchestration and execution, and Accenture were selected by Orange France to transform how it manages customers' orders and inventory across its online channels, retail stores and B2B operations. Together, Kbrw and Accenture are helping Orange France to build a smoother and more responsive order fulfillment process for its customers.The first phase of the new Order Management System (OMS) program enables Orange France's customers to get more accurate information on product availability with more reliable delivery dates at the time of purchase of products such as smartphones, SIM cards and telecom equipment. This new system also supports services such as pre-ordering and inventory res...
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