United States, Feb. 12 -- Duke Energy is advancing its commitment to customer safety by deploying artificial intelligence (AI) to detect scams targeting energy customers. This innovative technology scans websites, social media and paid advertisements for open-source social engineering threats, helping to protect customers from fraudulent schemes. What's newProactive detection: AI scans digital channels for open?source social?engineering threats - including fake ads and impostor helplines - and flags them for removal with the hosting platforms. Real?world examples: Recent takedowns include a paid search ad impersonating Duke Energy with a bogus customer service number.Why it matters nowSeasonal spike: Duke Energy saw thousands of scam report...