Coforge launches AI-native solutions for airlines - Voyager.AI and FlightFlex.AI
India, April 21 -- Coforge announced two new AI-native solutions- Voyager.AI and FlightFlex.AI for airlines worldwide.Voyager.AI enables airlines to activate 1-1 personalized offers and experiences throughout the customer journey using real time data and AI driven decisioning.FlightFlex.AI is a unified, AI led approach to disruption recovery solution which combines real time decisioning, contextually optimized automated rebooking, and provides proactive passenger communication.These two purpose-built AI solutions address some of airlines' most pressing operational and commercial challenges; from disruption recovery to real-time 1-1 passenger engagement enhancing customer experience, positively impacting loyalty, and generating operational e...
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