Chariton Valley Chooses Calix Agent Workforce To Build on 88 NPS With Secure AI Workflows
United States, Sept. 24 -- Calix, Inc. announced that Chariton Valley Telephoneopens in a new tab has adopted Calix Agent Workforce Cloud (TM) on the AI-native Calix One (TM) platform. The Missouri-based cooperative will use secure agentic workflows to scale a proven business model built on operational efficiency, responsive high-touch subscriber service, and community trust. With Calix, Chariton Valley has achieved an 88 Net Promoter Score? (NPS(R)) while reducing operating costs by nearly half a million dollars year-to-date.Chariton Valley has also accelerated subscriber activation by 80 percent, shortened mean time to repair by more than three hours in two years, and resolved nearly 65 percent of service tickets remotely. These gains hel...
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