India, Nov. 13 -- A global outage affecting Microsoft's services, including Outlook, Teams and its AI assistant Copilot, has disrupted access to several Microsoft 365 applications, leaving businesses and users in multiple countries facing connectivity problems.

The disruption primarily affected services dependent on Exchange Online, Microsoft's cloud-based email and calendar platform. Users reported difficulties accessing Outlook inboxes, sending and receiving emails and loading certain applications. Some features of Teams, SharePoint, Planner and other Microsoft 365 services were also affected, although not all functions stopped working.

Microsoft is working to restore normal operations but said its recovery efforts were not progressin...