India, July 23 -- The Delhi Government has reduced the processing time for 84 services available on the Single Window System following a detailed study of 95 key services across 18 departments. Chief Minister Rekha Gupta announced on Wednesday that some services are now being provided instantly after process improvements were introduced.

The study was conducted by the Information Technology Department under Priority Area-21 as part of Deregulation Exercise Phase II. It was designed to assess the time taken to deliver each service from application submission to final disposal and to identify where processing steps could be shortened or eliminated. The Single Window System is a digital platform through which citizens and businesses can app...