India, July 31 -- Delhi Transport Minister Pankaj Kumar Singh conducted an unannounced surprise inspection of the Regional Transport Office at Raja Garden on Thursday. During the inspection drive, the minister found over 1,000 pending cases awaiting disposal and immediately directed officials to clear the entire backlog within 10 days, with a warning that negligence or failure to meet the deadline will invite strict disciplinary action against responsible officers.

Singh walked through the RTO's service counters, reviewed the functional layout, audited pending applications, and directly interacted with citizens who had come to the office for various transport-related work, gathering firsthand feedback about administrative delays and bott...