Bhubaneswar, Sept. 30 -- Most working professionals have complaints about their employers, low pay, long hours, excessive workload, poor behaviour and limited appreciation. Yet, some business owners make employee satisfaction a priority and treat their workforce as an important part of the organisation. A recent incident from the UAE is a striking example.

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Kerala-born entrepreneur Nishad Hussain, founder of UAE-based World Star Manpower, and his wife Haseena Nishad, the company's managing director, recently surprised their employees with a mystery gift-picking event. The employees were asked to choose wrapped boxes with...