Kotak Life Recognised Among India's Top Life Insurers for Customer Experience
Punjab, April 10 -- Independent study reflects the strength of Kotak Life's customer-first approach across the life insurance journeyMUMBAI, India, April 10, 2026 /PRNewswire/ - Kotak Mahindra Life Insurance Company Ltd. (Kotak Life) has ranked 2nd among India's life insurance companies for customer experience in the Hansa Research Life Insurance Customer Experience Study (CuES) 2026. The Company recorded a strong Net Promoter Score of 60, reflecting high levels of customer trust, loyalty and advocacy. The recognition underscores Kotak Life's sustained focus on building a simple, transparent and dependable insurance experiences across every stage of the customer journey, from onboarding and servicing to claims and long-term relationship man...
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