New Delhi, Nov. 10 -- Under the Act, prescribed timelines will be established for the delivery of government services, along with the identification of officers responsible for providing these services. The legislation provides for penalties against officials responsible for unnecessary delays in processing applications and delivering services.

According to the Delhi Government, an officer responsible for an unnecessary delay can be fined Rs.250 per day, subject to a maximum penalty of Rs.5,000. The Act also includes provisions for imposing fines in cases where applications are improperly rejected.

The government stated that the legislation represents an important step towards ensuring that citizens receive public services within prescr...