Why Maruti Suzuki was slow to embrace sunroofs, SUVs and premium features - and fell behind rivals
New Delhi, July 20 -- For some 40 years, Suzuki cars dominated India's roads.
The Japanese company's relentless focus on keeping prices and running costs low put millions of people behind the wheel. Hatchbacks made by its Indian arm Maruti Suzuki commanded between half and four-fifths of the country's new car sales in recent decades.
But as Indians got richer, they gravitated to bigger and flashier rides - and the automaker's emphasis on affordability started to become a drag. Maruti Suzuki's share of the world's third-largest autos market now lingers at around 39%, near an all-time low.
Suzuki's struggles reflect how cost-sensitive managers in Japan were slow to adapt to the changing tastes of newly affluent Indians, four people famil...
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