New Delhi, Nov. 9 -- A UCO Bank branch in Chandigarh was reportedly penalised for not revising the family pension of a widow despite receiving instruction from disbursing authorities.

According to the Tribune, the District Consumer Disputes Redressal Commission in Chandigarh directed the Branch Manager of the UCO Bank branch in Rupnagar, Punjab, to pay Rs.15,000 in compensation to the complainant for deficiency in service, mental agony, and litigation expenses.

The commission also dismissed the bank's defense, noting that the hardship and harassment suffered by the family cannot be overlooked simply because the bank cleared the pending arrears while the case was being heard.

Rupnagar resident Sukhwinder Singh had filed a complaint on b...