TRAI revamps 'MyCall' mobile app to assess voice call quality via user feedback in real time
New Delhi, Aug. 3 -- Telecom regulator TRAI on Monday launched the revamped 'MyCall' mobile application to enable consumers to assess and report voice-calling experience and quality.
The app offers features like instant rating of voice calls with 1-5-star feedback and enables consumers to report specific issues such as call drops, echo, audio delay, cross-connection, and voice breaking, which will be shared with the respective service providers for corrective action.
TRAI introduced the revamped MyCall App on its social media handle, saying, ".where every consumer's call experience counts." "Rate your recent calls, share your experience and contribute to real-world insights that can help improve call quality across India," the po...
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