New Delhi, Sept. 29 -- Telecom operators now have stronger powers against spam callers. They can act even without consumer complaints. The Telecom Regulatory Authority of India (TRAI) has issued new rules under the Third Amendment Regulations, 2026.

As per the new rules, operators must take direct action against automated spammers. This includes re-verifying Know Your Customer (KYC) details, barring outgoing services, disconnecting resources and reporting repeat offenders to law enforcement.

Every telecom operator relies on automated AI and machine learning systems to monitor network traffic. Whenever an incoming call is automatically flagged as "suspected spam", the receiving network must inform the originating operator of the call's o...