New Delhi, Oct. 22 -- Telecom operators want the way network quality is measured updated, saying that artificial intelligence (AI) and network analytics can reduce dependence on the traditional drive-test process, according to two people familiar with the discussions.

The proposal came up during a meeting between communications minister Jyotiraditya Scindia and telecom executives at the India Mobile Congress on 8 October. Scindia suggested forming a joint committee to review and simplify service-quality monitoring, the people said, adding that the minister also asked telcos and officials to prepare a white paper to address the issues.

The review could look at whether network data, virtual drive tests and customer complaints can be used ...