Bengaluru, March 6 -- Varun Dubey, who has spent the past decade moving between India's consumer internet and healthcare worlds, now wants to build what he calls an "honest healthcare" hospital system-starting with a membership pass that covers consultations and doctor-prescribed diagnostics for a family.

"The customer has three fundamental problems when it comes to core healthcare experience today.i.e. high quality care, seamless and easy to access as possible and of course, affordable," Dubey said in an interview.

Dubey's argument is that India's hospital experience today is broken due to crowded outpatient departments (OPDs), long waits, opaque billing and low trust arising from one underlying issue: the cost of setting up and runnin...