New Delhi, April 9 -- Complaints related to fraud have impeded the potential of digital payments in India, the Reserve Bank of India said on Thursday. In a new discussion paper, the central bank proposed several measures to curb fraudulent activity while granting customers greater control over their transactions.

The discussion paper, titled 'Exploring safeguards in digital payments to curb frauds' proposed four solutions:

The discussion paper is open for public comments and feedback until 8 May, the RBI said.

"A typical fraud through digital payments may not involve technical compromise of systems, but mostly through manipulation of users through social engineering, coercion, or impersonation. Victims, acting under deception, themselv...