New Delhi, June 22 -- The Reserve Bank of India (RBI) last week introduced new rules to prevent the mis-selling of financial products - such as insurance, mutual funds or loans - by banks and other lenders. The new rules will come into effect from January 1, 2027

Under the new norms, banks cannot design incentive structures that encourage employees or agents to aggressively sell products. The revised rules also applies to social media influencers and digital marketing partners hired by banks and financial institutions.

More importantly, the new rules allow customers to file complaints with their bank if they believe a financial product or service was mis-sold to them. Here's a look at how you can get your money back if you have been sol...