New Delhi, June 24 -- The Pension Fund Regulatory and Development Authority (PFRDA) has introduced the 'Pension Sahayak' portal. This is an artificial intelligence (AI) powered portal. It serves as a grievance redressal forum, aimed at resolving pension-related issues and complaints faster and more seamlessly.

This particular platform replaces the older Central Grievance Management System (CGMS). It comes up with marked changes and improvements. The new portal focuses on leveraging artificial intelligence, digital tools, and modern methods to enhance the user experience for National Pension System (NPS) subscribers.

This highlights the need for proper understanding, acknowledgement, and adoption on the part of subscribers, and continues...