New Delhi, Oct. 7 -- India's staffing industry is moving beyond providing workers to taking responsibility for what they deliver. This helps the client tackle inefficiencies while giving vendors scope to charge higher fees.

Three of India's largest staffing firms - Quess Corp, TeamLease Services and Adecco- which together provide about a million workers to clients on a contract basis, are seeing demand for "output-based billing" instead of a flat-fee structure.

Across e-commerce, logistics, agriculture, IT, and consumer sectors, clients are adopting this model, signing clauses under which the recruitment firm will lose its margin or incur a penalty if its workforce does not meet the targets set by the client.

"Over the last couple of y...