New Delhi, Oct. 23 -- A woman who paid Rs.1.15 lakh to shift her household belongings from Delhi to Nagaland received her consignment nearly two months late, with 23 items missing and several others damaged, including her LED television and air conditioner.

The South Delhi District Consumer Disputes Redressal Commission has now directed the packers and movers and Urban Company to pay her a combined compensation of Rs.3.5 lakh for deficient services, mental agony and harassment, according to The Economic Times report.

The complainant, identified as Longchar, had booked the relocation service through Urban Company in September 2020. She hired the moving company to transport her household belongings, including furniture, electronic applian...