New Delhi, March 3 -- Digital payments are deepening across India. Because of this, credit cards are finding a new role in an ecosystem shaped by UPI, tokenisation (a security method that replaces card details with codes), and biometric checks. Rather than competing, UPI and credit cards now work together. UPI drives daily transactions, while cards offer rewards and financial flexibility.
In an interview with Mint, Salila Pande, MD & CEO of SBI Card, discusses how credit cards are evolving in the UPI era, trends across digital and PoS spending, the role of EMIs in managing affordability, responsible credit usage, lifestyle-driven engagement, and how AI-led underwriting and hyper-personalised rewards are shaping the future of the industry...
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