New Delhi, Aug. 11 -- Ola Electric was found guilty of deficiency in service and unfair trade practice after a customer failed to get proper after-sales service despite his electric scooter developing repeated problems during the warranty period.

A consumer commission in Kerala directed the company to refund over Rs.1.30 lakh in compensation to the complainant - Rs.1,03,999 paid for the scooter, Rs.25,000 as compensation and Rs.5,000 towards the cost of the complaint.

According to a Times of India (TOI) report, Jithin G.A. purchased an Ola S1 Pro Gen 2 electric scooter from Ola Electric's Kasaragod outlet.

In the District Consumer Disputes Redressal Commission, Kasaragod, order dated July 30, Jithin paid the company Rs.71,259 as a down...