New Delhi, Nov. 13 -- On Thursday (local time), Microsoft struggled to restore access to some of its workplace software, roughly five hours after the outage began, saying that users might still be unable to connect to products such as its email and chat services.

Bloomberg reported that the disruption affected services such as Outlook, Teams, and Copilot, the company's artificial intelligence (AI) service, for a significant part of the US workday. The tech giant's products are among the most widely used software across businesses, government agencies, and educational institutions.

Reuters reported that the outage also affected connectors used by OpenAI's and Anthropic's AI services. It added that as of 6:00 pm ET (3:30 am IST the follow...