Is the worst of AI deflation over? Depends on which IT boss you ask
New Delhi, Oct. 19 -- Nearly four years after ChatGPT ignited the generative artificial intelligence boom, India's top IT leaders remain sharply divided on when-or if-AI-driven revenue deflation will stop eating into their core business."
During their second-quarter earnings announcements, chief executives at four of the country's largest IT services exporters offered conflicting assessments on the trajectory and persistence of AI-led revenue cannibalization.
The lack of consensus highlights a broader structural challenge facing Indian tech services firms. As Fortune 500 clients demand higher productivity through automation, legacy coding, software development, and maintenance contracts are shrinking. This persistent uncertainty-coupled...
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