Investors are using AI for financial decisions. They still want a human advisor.
New Delhi, June 25 -- Even as more investors use artificial intelligence to inform their financial and investment decisions, they still want a human touch.
That is one of several findings from a new survey commissioned by global bank HSBC, which found that many U.S. investors are embracing a hybrid approach that involves relying on AI for analysis and research, but turning to a human financial advisor for strategic expertise and reassurance.
"Clients are more informed and more confident because when they go into a meeting with their advisor they feel AI has given them the information to ask the right question," says Racquel Oden, head of international wealth management and private banking, U.S. at HSBC. "But trust still sits with the hu...
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