How SBI's failure to inform a retired scientist about FD maturity cost it Rs.15.35 lakh; details of the case here
New Delhi, Oct. 17 -- The Hyderabad district consumer disputes redressal commission has directed the State Bank of India (SBI) to pay Rs.15.35 lakh to a retired scientist as it failed to inform him about the maturity of his fixed deposit and the option to extend it.
The judgement, pronounced on October 7, followed a complaint filed by a man who claimed that he had invested Rs.15 lakh in a fixed deposit to secure his finances in old age and meet any unforeseen expenses.
The deposit matured in December 2023, but he later discovered that SBI's online portal showed a new maturity date of December 2028, with the interest rate listed as zero per cent, according to a report by the Indian Express.
The complainant said he had invested Rs.15 lak...
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