New Delhi, Oct. 30 -- When a landlord withheld Rollick Ice Cream's stock, CEO Gaurav Khemani considered legal action to recover it. An entrepreneur in his ASCENT peer group suggested settling the dispute, recovering the goods, and moving on. Khemani followed the advice, paid to resolve it, and recovered the stock.

The dispute came during a difficult period for Rollick. Turnover fell from Rs. 80 crore in 2019 to Rs. 35 crore in 2020 while loan repayments continued. With 250-300 families depending on the business, Khemani had to manage costs and keep operations running amid declining sales.

Khemani took over the Kolkata-based ice cream business in 2014 when turnover was Rs. 20 crore. According to him, the company later crossed Rs. 200 cro...