Handling Payments in the AI Era: Why Staying Human Matters More Than Ever
New Delhi, June 2 -- Artificial intelligence is now embedded in much of the global payments infrastructure. From fraud screening and compliance monitoring to transaction routing and customer onboarding, AI-driven tools have become operational fixtures at payment firms, card networks, and financial institutions of all sizes.
The adoption numbers reflect that shift. Industry surveys suggest that a large majority of financial services firms are already using AI in some capacity, with spending on AI in payments projected to nearly triple by 2027. Major card networks report that AI-powered fraud detection has prevented tens of billions of dollars in attempted fraud over the past two years alone. Payment processors have deployed machine learni...
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