New Delhi, Aug. 15 -- The Department of Financial Services (DFS), Ministry of Finance, on Friday, August 14, 2026, released a guideline for insurance policyholders, through which they can raise complaints against unfair claim rejections, delays, mis-selling or other service-related issues and seek faster resolutions.

"As insurance adoption accelerates across India, navigating the customer Grievance Redressal Mechanism has become a vital skill for policyholders. To ensure financial security, a clear understanding of the established regulatory grievance channels and recent customer statistics is critical for every policyholder," the DFS said in a press release.

The body also said that the Insurance Regulatory and Development Authority of ...