New Delhi, July 2 -- Standard complaints about airline delays, baggage mishaps, and rude staff are social media staples and rarely surprise netizens anymore. However, in a refreshing post, an entrepreneur travelling to Nagpur via budget carrier IndiGo had only kind words for the airline staff.

He complimented the IndiGo staff member who went above and beyond, spending 15 full minutes meticulously securing a poorly packed carpet. The entrepreneur also noted that humans are always quick to point out mistakes, and therefore, he felt obligated to be just as loud in his appreciation.

Taking to social media, entrepreneur Nasser Saleh shared a rare note of appreciation for IndiGo, publicly thanking a crew member named Shardul for going the "ex...