New Delhi, Sept. 10 -- "I don't think we're ready for them." That is Neil Thompson, Director of the FutureTech Research Project and Principal Investigator at MIT's Initiative on the Digital Economy, talking about AI agents. Not the agents themselves but us: organisations, workforces, and systems built for slower change.

Thompson was one of three experts featured in a special episode of All About AI, hosted by Abhishek Singh, Associate Editor at LiveMint, in partnership with Salesforce. The episode focused on a single question many companies are asking right now: what does it take to make agentic AI real?

Thompson's research has tracked how AI is changing work faster than previous technology waves, comparable to the shift computers broug...