New Delhi, May 16 -- There was once a time when software did as it was told. You used the keyboard to type in input, and the computer complied with an expected output-unless it was in the mood to crash. We've been used to this equation for decades.

But AI systems are beginning to work differently. They're outputting things and 'behaving' in ways that are quite unexpected and surprisingly social and human-like. It's no longer sensible to think of technology, such as AI assistants and agents, as software. Humans are going to have to navigate new territory in which little is as predictable as it once was.

GPT 5.5, OpenAI's new AI model, seems to have taken the company's CEO somewhat by surprise. He asked GPT 5.5 to participate in planning ...