New Delhi, Aug. 14 -- Sanjay Khosla, an executive coach and author, shared a moving story on LinkedIn. It dates back to his years working at Unilever, London.

One Saturday in June, he received devastating news from Delhi. His brother called to say their father had suddenly passed away. Everything changed instantly for Khosla at that moment. He immediately tried booking a flight home to Delhi. However, all flights that day were completely sold out.

He called his boss to explain that he couldn't attend work. His boss listened carefully before responding thoughtfully to the situation. He simply asked for 30 minutes before calling back. True to his word, the phone rang shortly afterwards.

His boss revealed that a business-class ticket had ...