SINGAPORE, Nov. 13 -- There is no indication that the ongoing Microsoft service outage on Friday (November 13) is the result of malicious or cyber activity, said the company's executive vice president Charles Lamanna.

Taking to X at around 11.40am, Lamanna said Microsoft regrets the disruptions caused to its customers and is continuing to work on addressing the issue.

"We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity," the executive wrote.

In an update at 1.46pm, Microsoft said its engineers are continuing to pursue multiple workstreams to pinpoint the underlying cause of the traffic influx.

It had earlier attribute...