Kuala Lampur, Aug. 6 -- Every organisation has encountered this person. They may not be the most technically gifted member of the team. Their qualifications may not stand out, and they are rarely the loudest voice in meetings. Yet when a new project begins, colleagues instinctively hope they will be part of it.

And the reason is surprisingly simple. They make work easier for everyone around them.

In today's workplace, where conversations often revolve around artificial intelligence, digital transformation and technical upskilling, we sometimes overlook one of the qualities that quietly influences hiring decisions, promotions and long-term career success. It is not listed on most job descriptions, nor does it appear on professional certi...