UPI Dominates Digital Payments In Urban India, But Digital Credit Adoption Lags: Report
New Delhi, Oct. 14 -- UPI dominates digital payments across five of six spending categories among urban Indians, but trust in digital credit remains limited, with only 31 per cent of consumers using it despite 88 per cent awareness, according to the How Urban India Pays Report 2026 by Amazon Pay and Pahle India Foundation.
Based on a survey of 5,149 consumers and 1,054 merchants across 100 cities in 20 states, the report found that 75 per cent of respondents had used at least one financial product through their payment app.
The report introduced the Digital Credit Inclusion Index 2026, placing India in the 'Emerging and Served' category with a score of 55.85 out of 100. India scored 61.24 for access, 57.17 for adoption and 49.16 for imp...
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