New Delhi, June 25 -- The Reserve Bank of India (RBI) on Wednesday issued revised directions on limiting customer liability in digital banking transactions, expanding the existing framework beyond unauthorised transactions to cover a broader category of fraudulent electronic banking transactions (EBTs), including both card-present and card-not-present cases.

The revised directions apply to commercial banks, small finance banks, payments banks, local area banks, regional rural banks and cooperative banks. They will come into effect on January 1, 2027, and will cover EBTs conducted on or after that date.

Under the new framework, individual customers and sole proprietors who suffer losses of up to Rs 50,000 due to fraudulent electronic tra...