New Delhi, Sept. 11 -- The Department of Consumer Affairs has amended the Consumer Protection (E-Commerce) Rules, 2020, through the Consumer Protection (E-Commerce) (Amendment) Rules, 2026, introducing new requirements aimed at strengthening consumer protection and improving transparency in the digital marketplace.

The amendments seek to address emerging consumer concerns while maintaining a balance between consumer protection and Ease of Doing Business for e-commerce entities.

The Consumer Protection (E-Commerce) (Amendment) Rules, 2026 will come into force from January 1, 2027.

Mandatory NCH Integration

Under the amended Rules, every e-commerce entity will be required to become a partner in the convergence process of the National Co...