India, July 10 -- The Government of India has issued a release:
Certain sections of press and media have brought out reports, which inter alia have comments/ views regarding functioning of designated 1600 series and 140 series which could potentially lead to misinformation or misinterpretation of operation of these designated series. The correct regulatory position in this regard is clarified as under:
(i) TRAI has mandated the use of 1600xx series numbers for service and transaction calls by regulated entities of BFSI sector i.e. entities regulated by RBI, SEBI, IRDAI and PFRDA to their existing customers and by government entities for government to citizen communication. A key objective of assigning designated series for these i...