The Department of Administrative Reforms and Public Grievances (DARPG) released the 45th Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of January, 2026

India, Feb. 16 -- The Government of India has issued a release:

The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) monthly report for January, 2026, which provides a detailed analysis of types and categories of public grievances and the nature of disposal. This is the 45th report on Central Ministries/Departments published by DARPG.

The progress for January, 2026 indicates 1,76,942 Grievances redressed by Central Ministries/Departments. The Average Grievance Disposal Time in the Central Ministries/Departments for 2026 is 14 days. These reports are part of the 10-step CPGRAMS reform process which was adopted by DARPG to improve the quality...