MUMBAI, India, June 15 -- Reserve Bank of India issued the following notification:
RBI/2026-27/117
DOR.MCS.REC.No.96/01-01-034/2026-27
June 15, 2026
Reserve Bank of India (Payments Banks - Responsible Business Conduct) Second Amendment Directions, 2026
Certain instructions on customer appropriateness and suitability and other related matters have been issued to Payments Banks under the Reserve Bank of India (Payments Banks - Undertaking of Financial Services) Directions, 2025. The extant instructions have since been reviewed and it has been decided to issue comprehensive instructions on advertising, marketing and sale of financial products / services to all Payments Banks (hereinafter referred to collectively as "PBs" and individually...