India, July 22 -- The Government of India has issued a release:
Year
% of total grievances resolved
2023-2024
99.98%
2024-2025
99.99%
2025-2026
99.98%
June 2026
Out of 19.12 billion requests, 12.61 billion were bots. (65.95%)
May 2026
Out of 20.07 billion requests, 12.08 billion were bots. (60.18%)
April 2026
Out of 17.33 billion requests, 10.64 billion were bots. (61.39%)
March 2026
Out of 12.44 billion requests, 05.71 billion were bots. (45.90%)
February 2026
Out of 11.01 billion requests, 05.01 billion were bots. (45.50%)
January 2026
Out of 12.35 billion requests, 07.26 billion were bots. (58.78%)
Online ticketing
57.90 Cr.
89%
Counter booking
07.18 Cr.
11%
Total
65.08 Cr.
100%
To improve overall passenger ...