India, March 18 -- The Government of India has issued a release:

Year

Total Grievances received

2021

20,00,590

2022

19,18,238

2023

19,53,057

2024

26,15,321

2025

22,78,256

2026 (up to 28.02.2026)

4,23,922

Total

1,11,89,384

The number of grievances received on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), including through the mobile application, during the last five years and the current year, is given below:

In the year 2025, the average time for disposal of public grievances for Central Government Ministries/Departments was 15 days, and 82.1% of grievances were disposed of within the prescribed timeline of 21 days.

The Department of Administrative Reforms and Public Grievances (DARPG) regularl...