Intellectual Property India Publishes Patent Application for System And Method For Explainable Churn Prediction And Attribution-Driven Generative Retention Response

MUMBAI, India, Oct. 26 -- Intellectual Property India has published a patent application (202611111906 A) filed by Krishna Institute Of Engineering & Technology Kiet on September 17, 2026, for System And Method For Explainable Churn Prediction And Attribution-Driven Generative Retention Response.

Inventors include Aditi Kaushik; and Jyoti.

The application for the patent was published on October 23, 2026, under issue no. 43/2026.

Abstract: Disclosed is a processor-executed churn prediction and retention message generation system and method. A data-intake module receives and structures a plurality of subscriber records into a feature matrix. A balancing module applies a synthetic minority over-sampling operation to the feature matrix to ge...