MUMBAI, India, July 7 -- Intellectual Property India has published a patent application (202641060652 A) filed by Hindusthan College Of Engineering And Technology on May 13, 2026, for Smart Complaint Management System.

Inventors include Dr J Jaya; Dr. R. Vidhya; Dr. D. Satheesh Kumar; V. Devi; P. Arul Selvam; K,anu Priya; Sakthi Vignesh. R; Shreya. S; and Sriram Barath. N.

The application for the patent was published on July 03, 2026, under issue no. 27/2026.

Abstract: The Smart Complaint Management System is developed to overcome the limitations of manual complaint handling processes. Traditional systems are often inefficient, leading to delays, data loss, and lack of transparency.This system introduces a digital platform where users ca...