MUMBAI, India, July 13 -- Intellectual Property India has published a patent application (202641082154 A) filed by Cmr Institute Of Technology on July 03, 2026, for Centralized White-Label Enterprise It Helpdesk Platform.
Inventors include Dr Vinit Kumar Gunjan; Arangi Sahithi; Pilla Srinivas; Mohammed Junaid Pasha; Venkata Shiva Sai; and Mohammed Saif Patil.
The application for the patent was published on July 10, 2026, under issue no. 28/2026.
Abstract: The present invention discloses a centralized, white-label, multi-tenant enterprise information technology helpdesk platform deployed upon a shared cloud infrastructure, comprising a frontend layer, a backend layer, a database layer, an artificial intelligence and natural language proce...